Close the Intent–Action Gap
Don’t rely purely on what the dashboard says is happening. Mayor probes the live city, programs the next shift, and verifies that the service actually moved — across water, power, roads, police, and fire at once.
Understand the city.
Program the services. Actuate.
The hub for running a municipality — powered by a context-aware model of the city, civic playbooks, and actuation that actually moves water, power, roads, police, fire, and every other department.
Trusted by operators who have to run the city
Keystone
Rivergate
Tideward
Lampwell
Gridward
Stoneford
Wellspring
Crossgate
Fairline
Millbrook
Oakmeadow
Keystone
Rivergate
Tideward
Lampwell
Gridward
Stoneford
Wellspring
Crossgate
Fairline
Millbrook
Oakmeadow
Program spotlight
How operators are using Mayor to run the city
Key capabilities
Uncover the city. Write the playbooks. Move the departments.
Govern otherwise impossible
Remain agile to leaks, outages, storms, and incident shocks. Run 1:1s with the people who own the departments, then actuate at the scale of the whole city, even at the last minute.
Always-on city models
The conversation with the city doesn’t need to end. Tap digital twins of your hardest-to-reach department heads and plants for an always-on stream of services, grounded in real systems.
Go deep, then move the city
Reveal the “why” behind a miss at scale through intelligent probing of audio, visual, and telemetry cues — then convert that understanding into playbooks, shifts, and actuation.
One AI-powered system for the entire civic lifecycle
48K+Hours of department 1:1s
2.8K+Civic playbooks executed in Mayor
190K+Service hours modeled across 40+ cities
Workflow
A simple workflow, designed for operators who have to run the city
West Side Heat Week
CityDepartmentsShiftActuation rules
→ Operator’s intent — Hold pressure through the heat
1 Every plant holds pressure this week
2 Leads give notes, they don’t report
3 No service without an owner
City text
We hold the week by putting every plant in a repeatable shift and every lead in a notes loop. Mayor will understand each owner, program their week, and actuate until the service holds.
We hold the week by putting every plant in a repeatable shift and every lead in a notes loop. Mayor will understand each owner, program their week, and actuate until the service holds.
Skip if the plant already completed the hold in the last 7 days.
Department intake — Heat Week
186 in roster| Elena Voss | City manager · Keystone | Ready | high leverage |
| Marcus Hale | Utilities · Rivergate | Needs 1:1 | notes |
| Amira Chen | Public safety | Aligned | actuate |
| Jonah Park | Streets · Lampwell | New | onboard |
| Sofia Reyes | Water & power | Ready | program |
Understand — live 1:1
video · voice · textProbe
“You said the plant feels stuck. What specifically breaks on the second shift?”
“You said the plant feels stuck. What specifically breaks on the second shift?”
Signal
Hesitation at 02:14 · looks away when asked about the leak · high conviction on the constraint.
Hesitation at 02:14 · looks away when asked about the leak · high conviction on the constraint.
Why
The person can move the plant. The playbook is wrong for their crew.
The person can move the plant. The playbook is wrong for their crew.
Program — playbook editor
1 Rewrite the night shift for the west plant
2 Incentive: a rest day if the first hold ships this week
3 Script: notes that start from their plant, not ours
Mayor programs the owner, not the org chart. Each playbook is an operator’s instruction set: what to watch, why it matters, how we’ll know the service held.
Actuate — live city
186 in motion✓
Elena Voss completed step 1 of 3 · 14m ago
→
Marcus Hale nudged to note Jonah before 4pm
!
Amira Chen missed the Friday hold — escalating to her operator twin
✓
Jonah Park finished onboarding module 2
Twin rehearsal — Marcus Hale
confidence 0.86If we cut rest days and double notes hours, what does Marcus do?
He’ll protect his plant’s calendar and quietly skip the all-hands. He’ll still hold pressure if you keep the rest. Confidence 0.86 · grounded in 1:1s 14, 27, 41.
Draft the directive he’d actually follow.
“Keep the rest. Give me 3 hours to note Jonah. I’ll run the west plant myself on the two mains that matter.”
Wherever you govern
MCP · Slack · email
$ mayor actuate --city west --shift "heat-week"
▶ 186 owners understood
▶ 38 playbooks compiled
▶ 142 actuated · 19 escalations
$ mayor twin chat --person "marcus hale"
▶ 186 owners understood
▶ 38 playbooks compiled
▶ 142 actuated · 19 escalations
$ mayor twin chat --person "marcus hale"
Launch programs, pull findings, and talk to twins from Claude, Cursor, Slack, or any MCP-compatible tool.
Use cases
Designed for any kind of city you need to run
Mayor is a civic platform for operators who need fast, high-quality motion on any service that should already be moving.
Water systems
Understand plant owners and incumbents, then actuate the right crews onto the mains that actually hold pressure.
View storyKeystone
Power grid
Program a new owner’s first 30 days as if an operator sat with them — then actuate the calendar until the outage is closed.
View storyTideward
Streets & roads
Learn what the grid actually means to the people inside it, then program the rituals that keep the pavement moving.
View storyGridward
Transit
Dig into how work actually flows, then program roles and reporting so the system can move against the clock.
View storyRivergate
Police
Understand every owner, program the week, actuate the shift. Public safety is a people-and-city problem.
View storyLampwell
Fire
Don’t announce a number. Understand resistance, program the path, actuate until the house has moved.
View storyStoneford
Emergency load
Go beyond scorecards. Understand the person, rewrite the play, and verify the hours were covered.
View storyWellspring
Sanitation
When the program has hours, Mayor understands who can move, programs the directive, and actuates the room.
View storyOakmeadow
Built for the people who actually have to run the city
City managers & mayors
Use AI to understand the city, test a directive on twins, and generate the playbooks that move the next shift.
Learn more →
Utilities & infrastructure
Run the weekly city with AI: 1:1s, assignments, and verification — zero scheduling friction, instant synthesis.
Learn more →
Public safety & emergency
Uncover motivation, program onboarding, and actuate performance so people systems actually move the city.
Learn more →Trusted by the operators who can’t wait on the city
Programs use Mayor to understand faster, program the services, and make better people-and-city decisions.
Keystone
“Mayor is now the way our leadership team gets more, better, and faster motion out of the city — it accelerated the week substantially.”
Elena VossCity manager
Rivergate
“The speed and quality of the 1:1s were outstanding. Mayor will let my utilities team significantly increase the speed of the hold.”
Marcus HaleUtilities director
Stoneford
“Mayor is an integral part of how we run public safety. It changed the speed and depth of how we understand owners and put them in motion.”
Amira ChenPublic safety lead
Tideward
“I would never have moderated 50 sessions in a reasonable amount of time. With Mayor you can run 50 1:1s while you’re on a 20-hour flight.”
Jonah ParkStreets commissioner
Wellspring
“Leaving the interview process and the first analysis to Mayor has helped me grow in the job. I spend my time actuating, not tagging.”
Sofia ReyesWater & power
Oakmeadow
“These are tools you’d have to pry from my cold, dead hands. I truly couldn’t run the city the same way without them.”
David OkonkwoEmergency services
Find out how Mayor accelerates every step of running a city
Sit in on a briefing to see how Mayor transforms understanding, programming, and civic actuation.
